How to Add a Dependent Record

All benefit plans can be viewed within each dependent record including eligible, current, and terminated coverage.

Click on the arrow located next to each dependent record to expand or collapse each record. The expanded view shows detailed information about the dependent and lists all coverages that are tied to the dependent (current, terminated, and future).

To review history of changes for any plans that were deleted from dependent records, click the arrow next to the History section within an expanded dependent record.

Adding a dependent record should be used in the following instances:

  • If the dependent record was not entered by the employee through the New Hire Orientation, Qualifying Event, or Open Enrollment module; Administrators have permissions to add/edit/remove any dependent record on behalf of the employee.

The following steps should be used to add a new dependent record:

Search for an employee's record in BenTek via the Find Employee Search Bar.

Select the Dependents option from the left panel menu within the employee's record.

Click "Add New Dependent" to display the dependent form.

Enter all applicable dependent information. Required fields are highlighted in the image below.

When "Yes" is selected in the Resides With Employee drop-down list, the dependent address information will be updated to match the employee address.

Click the Save icon.

An alert will confirm that the dependent has been saved.

If the Social Security Number of the newly added dependent matches an existing record, the Link icon will appear within the dependent's record to the right of the Edit icon. Click on the icon to navigate to the related record.