Coverage records should only be removed if entered in error and there were no associated benefit enrollments. DO NOT delete coverage as a means of terminating benefit enrollment (this impacts eligibility and carrier files). When in doubt, contact your Bentek Account Manager for guidance.

Administrators may delete a coverage record in the following instances:

• Coverage listed is incorrect and cannot be corrected by the edit function
• Coverage does not fall in sequential date order and cannot be corrected
• Coverage was entered in error

To remove coverage select the remove icon (trash can) on the appropriate coverage.

A confirmation alert will appear. Select Yes, to delete the coverage.  

Once coverage is removed it cannot be recovered. Administrators can still view removed coverage using the Show Removed button at bottom of the page.