Version 5.2.0 Released on July 13, 2016

Released on July 13, 2016

System updates are generally released on a monthly schedule during our maintenance window on Sundays from 9:00 AM until 12:00 PM.* BenTek is committed to updating you on these changes made to the BenTek application after system maintenance is performed.

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The following enhancements have been added within the Administration and Employee Benefit Center Modules:

  • Warning messages have been added to ensure that users do not lose unsaved data when navigating through each step of the enrollment process.
  • The Employee ID will now appear within the collapsed header for each employee re If the Employee ID is not provided, the employee’s SSN will appear.
  • The personnel  and  payroll  audit  processes  have  been  enhanced  for  multi-entity groups, so all entities can be processed as one
  • The Menu button has been enhanced in order to make it more visible
  • The Save and Cancel buttons have been enhanced in order to make them more visible
  • Per Client request, if an employee has not newly enrolled or added dependents to a plan that requires a physician number, the employee will NOT be forced to enter physician information. All other existing physician validation rules still apply.
  • The font used throughout the site has been modified to improve legibility
  • Each step within the enrollment processes (OE, NHO, QE) has been updated with shading and borders to improve the user experience
  • The “Admin” and “EBC” search buttons have been renamed to “Find Employee” and “Search History” in order to emphasize their purpos To enhance their visibility, the appearance and placement of the search buttons have also been slightly modified.

The following issues have been resolved within the Administration and Employee Benefits Center Modules:

  • An issue was discovered where the number of records to review displayed within the personnel import did not update as administrators completed their review process. This feature has been fixed so that it behaves properly for Terms, New Status, and Changes. We are currently working on updates for the Returning section and will notify clients when our update is completed. 
  • An issue was discovered where administrators were not able to load a file to complete the Personnel Import process if the file failed validation for non-critical errors. The Personnel Import has been corrected so it can be processed successfully with non- critical errors. All non-critical errors are documented and available in the error reports secti
  • An issue was discovered when employee records were not being added to BenTek through the Personnel Import. This has been fixed and new records can be successfully added using the personnel import process.
  • An issue was found where administrators were unable to save their selection for dependent verification This has been fixed and will save successfully.
  • An issue was discovered where the Toggle NHO options on the Benefit Class screen were not being displayed correctly. This has now been fixed and the behavior of this option will work correctly.
  • An issue was discovered where the ‘Previous Coverage’ listed for an employee was not displaying the correct benefit amount for the coverage. This issue has been corrected and the appropriate benefit amount will be displayed.
  • A problem was discovered during the password reset process where security questions would not populate causing the inability for users to reset passwords or retrieve usernames. This issue has been resolved for all users.
  • An issue was discovered where administrators could not view employee coverage information for all carriers and employees could not view their coverage information via the This issue has been fixed where all coverage information will display properly regardless of carrier.
  • The full population census report would not generate properly if any employee records contained an address using an abbreviated province. The report has been corrected and the use of abbreviations in an international province will no longer cause an issue.
  • An issue was discovered where the “date modified” time was not being displayed correctly throughout the system.  This has been corrected and will display the local time based on time zone.
  • An issue was discovered where removed coverages was not being displayed properly for some records. This has been resolved and removed coverages will show all applicable
  • An issue was discovered during the process of adding new beneficiaries and users were not able to save new records without refreshing their browser. This has been resolved and the beneficiary form will now reset after every save.
  • An issue was discovered during the process of adding new beneficiaries and users were not able to see a newly added beneficiary in the Available Beneficiaries drop down in the coverage level se The list of options within the drop-down was not being updated while still in edit mode. Validation and alerts have been added to ensure all information is saved.
  • An issue was discovered where administrators could not search for Beneficiary changes. The search function has been updated and will now return results successfully
  • An issue was discovered when employees submitted qualifying life events using dates outside the requirements set by Section This has been corrected and the system will prevent the submission of any life event that is not within the qualified timeframe.
  • An issue was discovered when default benefits were not being applied once selected by administrators. This issue has been resolve
  • An issue was discovered where certain browsers were saving BenTek user credentials preventing other users from creating new profiles. The create profile process has been updated to ensure that the save credentials do not interfere with the process across all browsers.
  • An issue was discovered during enrollment where incorrect deductions appeared for employees enrolling in Flexible Spending Accounts. This has been fixed so that the deduction amount will appear correctly.
  • An issue was discovered that eligibility date rules were not calculating the correct benefit effective dates for new hires and default benefits. The date rule calculator has been updated to calculate the proper eligibility dates based on established rules.

*In special cases, updates may be released outside of the monthly schedule
**Does not apply to all BenTek clients. Please contact BenTek Client Services for more information.