How To Create a New Announcement

Step 1: Click the "Contact Employee(s)" button

Step 2: Select the appropriate contact option

Use the information buttons to understand more about each contact option.

 

  • Option 1: To All Employees
    • This option will ALWAYS appear
    • This option will send an announcement to all ACTIVE, RETIREE, and COBRA participants with access to a BenTek account.
  • Option 2: To Active Benefit Classes
    • This option will ONLY APPEAR when the administrator has access to Active Benefit Classes
    • This option will send an announcement to all ACTIVE employees with access to a BenTek account.
  • Option 3: To Retiree Benefit Classes
    • This option will ONLY APPEAR when the administrator has access to Retiree Benefit Classes
    • This option will send an announcement to all RETIREES with access to a BenTek account.
  • Option 4: To Cobra Benefit Classes
    • This option will ONLY APPEAR when the administrator has access to COBRA Benefit Classes
    • This option will send an announcement to all COBRA participants with access to a BenTek account.
  • Option 5: To Specific Employees
    • This option will ALWAYS appear
    • This option will send an announcement to specific employees you select with access to a BenTek account.
  • Option 6: To those who have not submitted OE
    • This option will ONLY APPEAR if the administrator has access to a client whose OE period is ongoing
    • This option will send an announcement to all ACTIVE, RETIREE, and COBRA participants who have access to OE but have not submitted for the current OE period.

Step 2a: Benefit Class Selection

For the 2nd, 3rd, and 4th options, the administrator has the ability to choose benefit classes

There are options to select ALL of the Benefit Classes for that Status type, to Clear the Benefit Class selection and to select individual benefit classes

Step 2b: Select Specific Employees

The 5th option will allow the administrator to select one or more specific employees to send an announcement to

The search will behave like the normal administrator search and when an employee is clicked from the search results they will appear as below

Clicking the TRASH icon will remove the single employee from send list. Administrators also have the option to remove all employees on the right with the "Clear Employee List" button

Step 3. Filling out the Form

Subject: This is the Subject line that will be sent in the EMAIL NOTIFICATION that is sent out along with the internal BenTek Announcement

Content: This is the Message that is saved for the internal BenTek Announcement, and will show in the EMAIL NOTIFICATION's message if the 'Include Announcement Text In Email' checkbox is checked

Announcement Display Start + Start Time: If the admin wants to set an announcement / EMAIL NOTIFICATION to be sent sometime in the future, they can set it for a certain date and HOUR

Announcement Display End + End Time: This would be the end date for when the internal BenTek Announcement would display

Include Announcement Content In Email: Defaulted to be checked. If checked, the Content field will be sent as the email message in the EMAIL NOTIFICATION

Optional Reply Email Address: If the 'Include Announcement Content In Email' checkbox is checked, then this email address would be included in the email message as the email for the recipient to reply back to. (NOTE, THIS WILL NOT BE THE 'FROM' EMAIL ADDRESS FOR THE EMAIL)

Step 4. Click Send

Clicking the 'Send' button will save the message and add it to the queue for it to be sent out assuming there was no validation errors