How to Change Coverages

This function should be used in the following instances:

  • If any employee's coverage requires correction due to a data entry error, administrative exceptions, etc, administrators have permissions to add/edit/terminate any coverage on behalf of the employee.

The following steps should be used to change a coverage:

Navigate to an employee's record and select the coverage to modify from the left panel menu.

Next to the current coverage, click the Edit icon.

Select a new plan under Election.

Enter a new Benefit Effective Date.

Enter PCP, PCD, or PDP number within Physician field, if applicable.

Select "Yes" or "No" for the Other Coverage field, if applicable.

Comments are optional.

Click the Save icon.

The Edit icon should be used for the following circumstances:

  • If the effective date remains the same, but a tier needs to be changed, and the employee is still eligible to be covered under the new tier of coverage.
  • If the coverage and tier remain the same but the effective/termination dates need to be changed, and the employee is still eligible to be covered within the new time period.

All changes made to dependent coverage on an employee record will impact any currently covered dependents.