Version 5.4.0 Released on September 11, 2016

Released on September 11, 2016

System updates are generally released on a monthly schedule during our maintenance window on Sundays from 9:00 AM until 12:00 PM.* BenTek is committed to updating you on these changes made to the BenTek application after system maintenance is performed.

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The following enhancements have been added within the Administration and Employee Benefit Center Modules:

  • The Billing and Eligibility sections will only appear on the site if they are available for use.
  • The generation time for the Summary of Benefits Confirmation Statement has been reduced.
  • The View Elections screen confirmation download will include beneficiary information when applicable.

The following issues have been resolved within the Administration and Employee Benefits Center Modules:

  • An issue was identified when the system saved coverage records with overlapping dates. The issue has been resolved and the system will now display an alert stating that the overlapping dates must be corrected in order to save the coverage change.
  • The New Hire Orientation module was not accessible on the last day of a new hire enrollment period. The issue has been corrected and eligible new hires will have access to enroll through the last day.
  • When manual dates were entered within the Vendor Billing/Eligibility module the dates were not being captured correctly. A calendar feature is now available for administrators to select dates, which will ensure that the dates are captured and eligibility/billing is processed correctly.
  • The ability to navigate input forms throughout the BenTek site using the Tab key on a keyboard was not functioning properly. The issue has been corrected and the Tab key can be used to navigate through fields.
  • When administrators modify coverage to a tier level that is less than the number of currently covered dependents, an alert will now display to inform administrators of the error.
  • Some of the file validation errors identified during the personnel and/or payroll import processes were not being displayed to administrators. Error details will be displayed with a reminder to run files through the Benefit File Analyzer (BFA) for a file when errors are identified.
  • Beneficiary information was not being validated correctly when entered by employees. Employees will receive an alert detailing any validation errors when entering required beneficiary information.
  • Hidden (or removed) dependents still displayed on the Summary of Elections after being hidden during enrollment session. This has been corrected and any dependent hidden will no longer appear.
  • Incorrect life benefits were discovered on the Beneficiary Designation page. The issue has been rectified and the page will now display the correct life amount.

*In special cases, updates may be released outside of the monthly schedule
**Does not apply to all BenTek clients. Please contact BenTek Client Services for more information.