Released on December 20, 2020

Bentek’s Development and Client Success teams work continuously to implement new features and improvements to the Bentek software.  Bentek Version 2020.12.2 includes the following key updates within the Administration and Employee Benefits Center Modules:

• The New Hire Orientation module was updated to display any incomplete session for users through the final day the module is available during the new hire waiting period. This will allow users to complete any incomplete new hire enrollment session on the last day the module is available to them. [BT-27607]
• The 834 eligibility files have been updated to include additional member/plan information when required by insurance providers which will appear in the LS segment. [BT-26837]

System updates are released during our weekly scheduled maintenance window on Sundays from 10:00 AM until 2:00 PM. Only when necessary will an urgent patch be released outside the scheduled maintenance window. Bentek is committed to updating you on these changes made to the Bentek application before system maintenance is performed.

The Bentek application and videos are currently supported by the following browsers: Chrome version 44 and higher, Mozilla Firefox version 40 and higher, Microsoft Internet Explorer Version 10 or higher, Microsoft Edge 12 and higher, and Safari 9 and higher.

Please contact Bentek Client Services by phone 1-888-5-Bentek (523-6835) or email at [email protected] to obtain additional information or to be removed from the distribution list.