Released on October 25, 2020

Bentek’s Development and Client Success teams work continuously to implement new features and improvements to the Bentek software.  Bentek Version 2020.10.3 includes the following key updates within the Administration and Employee Benefits Center Modules:

•  An issue was found and corrected, where the confirmation statement, generated on the My Benefits page, may not reflect the plans appearing on the screen. If a plan was modified after an employee submitted their Open Enrollment session, then the confirmation statement and the My Benefits page could be out of sync. [BT-22910]
• An issue was found where an administrator assisted session could be submitted for passive enrollment, even if the administrator did not have permission to submit a session. This has been corrected so that an administrator will not see the passive enrollment option if the administrator does not have permission to do so. [BT-26459]
• Bentek now allows for the SSN field to be omitted on dependent records that are a newborn or have not been issued one at the time of creation. For eligibility files, Bentek will insert a unique "mock" SSN. [BT-19029]

System updates are released during our weekly scheduled maintenance window on Sundays from 10:00 AM until 2:00 PM. Only when necessary will an urgent patch be released outside the scheduled maintenance window. Bentek is committed to updating you on these changes made to the Bentek application before system maintenance is performed.

The Bentek application and videos are currently supported by the following browsers: Chrome version 44 and higher, Mozilla Firefox version 40 and higher, Microsoft Internet Explorer Version 10 or higher, Microsoft Edge 12 and higher, and Safari 9 and higher.

Please contact Bentek Client Services by phone 1-888-5-Bentek (523-6835) or email at [email protected] to obtain additional information or to be removed from the distribution list.