Released on November 17, 2019

Bentek’s Development and Client Success teams work continuously to implement new features and improvements to the Bentek software.  Bentek Version 2019.11.2 includes the following key updates within the Administration and Employee Benefits Center Modules:

• The Personnel Import process was not fully processing some client files. The issue was identified and corrected. [BT-23402]
• The 834 eligibility file layout has been enhanced to accommodate additional configurations. [BT-23042]
• The data within the PCP/PDP fields was added to eligibility files when plan changes were made resulting in processing errors for carriers. The configuration has been corrected to ensure this data is added to files based on carrier rules provided. . [BT-22618]

System updates are released during our weekly scheduled maintenance window on Sundays from 10:00 AM until 2:00 PM. Only when necessary will an urgent patch be released outside the scheduled maintenance window. Bentek is committed to updating you on these changes made to the Bentek application before system maintenance is performed.

The Bentek application and videos are currently supported by the following browsers: Chrome version 44 and higher, Mozilla Firefox version 40 and higher, Microsoft Internet Explorer Version 10 or higher, Microsoft Edge 12 and higher, and Safari 9 and higher.

Please contact Bentek Client Services by phone 1-888-5-Bentek (523-6835) or email at [email protected] to obtain additional information or to be removed from the distribution list.